Privacy Policy

Effective Date: October 21, 2024

At Peepul Tree, we value your privacy and are committed to protecting your personal information. Our Privacy Policy is designed to give you a clear understanding of how we collect, use, and share your data, ensuring complete transparency. By using our website, you agree to the practices outlined below.

Information We Collect

1. Personal Information
When you make a purchase or attempt to make a purchase through our website, we collect the following personal information:

  • Name
  • Billing and shipping addresses
  • Payment details (including credit or debit card numbers)
  • Email address
  • Phone number

This information is essential for:

  • Processing your order
  • Sending order confirmations and updates
  • Providing invoices and receipts
  • Supporting customer service needs such as returns, exchanges, and refunds

2. Device Information
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes:

  • Web browser type
  • IP address
  • Time zone
  • Pages you visit, products viewed, and referring URLs
  • Date/time stamps
  • Cookies installed on your device

This data helps us optimize your browsing experience, ensure our site runs smoothly, and analyze our marketing and advertising efforts.

Technologies We Use

  • Cookies: Data files that are placed on your device to enhance site functionality and provide a more personalized experience. These may also be used to show you relevant products and content.
  • Log Files: Track activity on our website to monitor performance and troubleshoot issues.
  • Web Beacons, Tags & Pixels: Electronic files used to record browsing behavior and measure the effectiveness of our marketing campaigns.
  • Google Analytics: We use this tool to better understand how visitors interact with our website. You can read more about how Google handles your information here or opt out of Google Analytics here.

How We Use Your Information

We use the personal and device information we collect for various purposes, including:

  • Order Fulfillment: Processing and completing your purchases, shipping orders, and providing invoices.
  • Customer Communication: Sending updates about your order status and other related communication.
  • Fraud Prevention: Screening for potential risks and fraud through secure payment gateways and fraud detection systems.
  • Site Improvement: Analyzing how customers interact with our site to enhance the user experience and refine product offerings.
  • Marketing: With your consent, we may send you promotional content, including newsletters and targeted advertising. You can always opt-out of these communications.

Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following situations:

  • Third-Party Service Providers: We share your information with trusted partners like payment processors and shipping carriers to fulfill your orders.
  • Compliance with Laws: We may disclose your information to comply with applicable laws, legal processes, or to protect our legal rights.
  • Business Improvements: We use aggregated data (without personally identifying you) to improve our product development, marketing strategies, and customer service.

Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your data.
  • Opt-out of targeted advertising or marketing emails by following the unsubscribe link in any promotional email or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Email].

Data Retention & Security

We take data security seriously and implement a variety of measures to protect your personal information. We store your data on secured servers, encrypt payment details, and restrict access to authorized personnel only. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Cookies & Tracking Technologies

You can choose to disable cookies through your browser settings, though this may impact your experience on our site. To manage cookies or opt out of certain tracking technologies, please visit the relevant browser or service settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date at the top.

Contact Us

For more information about our privacy practices or if you have any questions, please contact us at:

Email: care@peepultreehome.com 
Address: ECOMANTRA RETAIL LLP, D/27,406, YOGI KRUPA, YOGI NAGAR, BORIVALI WEST, Mumbai Suburban, Maharashtra, 400091